2.1. Engage with customers to identify at least two existing major customer-facing services that contain high-value data or content as first-move candidates to make compliant with new open data, content, and web API policy.
Overall Status: completed
2.1.1. Paragraph on customer engagement approach
The Department of the Interior (DOI) will engage many of the customers mentioned above through a variety of methods including using our existing tools such as social media outlets. DOI will begin these efforts in mid-August. Also, DOI will incorporate any feedback we have received via the Digital Strategy page and email. Information collected through customer engagement will then be shared with senior leadership of the organization in order to make a final determination of the priority of developing the systems. DOI will notify customers of how their input was used and how it will help develop future plans.
2.1.2. Prioritized list of systems (datasets)
System Name: Real-time Earthquake Information
System Description: Provides real-time information for earthquakes around the world. Supports the Natural Hazards Mission Area - Earthquake Hazards Program. Data is from Global Seismographic Network (GSN) and Advanced National Seismic System (ANSS). A one-line summary is provided for each earthquake, and a detailed compilation of event-related data is provided with links to download each event-related product.
System Scope: both
Main Customer: General Public Scientists Engineers First Responders Emergency Services Coordinators Lifeline Operators Utility Operators Critical Facility Operators DOI and USGS Government Officials Other Government Agencies State Geologists Academic Partners Private Consultants Insurers Realtors Educators Media Students
System Name: CSS – TNM Reengineering Project
System Description: The National Map is a consistent framework for current geographic knowledge enabling the Nation to solve geospatial problems by providing public access to high-quality, geospatial data and information from multiple partners.
System Scope: both
Main Customer: Natural Resource Managers; Natural Hazards, Water, and Geological Science Communities; General Public; Federal, State, Regional, local, and Tribal agencies
System Name: NWIS (National Water Information System)
System Description: The USGS investigates the occurrence, quantity, quality, distribution, and movement of surface and underground waters and disseminates the data to the public, State and local governments, public and private utilities, and other Federal agencies involved with managing our water resources.
System Scope: both
Main Customer: Public, Cooperators, Government Agencies, private companies all of whom require water-related data.
System Name: National Wetlands Inventory (NWI)
System Description: The NWI data management and distribution (required by Emergency Wetlands Resources Act and OMB A-16) provides all Federal, State, Regional, local governments, Tribal agencies, educators, researchers and the public with online wetland maps and supporting data. Currently data are available for 73% of the conterminous U.S., 35% of Alaska and 100% of Hawaii. Digital data are also available for the U.S. Virgin Islands, Puerto Rico, Guam, and Saipan. FWS has modernized its geospatial services to meet growing demands for wetlands data. The Wetlands Geodatabase and Wetlands Mapper, an Internet discovery portal, provide tools that allow the integration of large relational databases with spatial information and map-like displays. The Wetlands Geodatabase forms the Wetlands Layer of the National Spatial Data Infrastructure (NSDI) – one of 34 data themes of national significance administered by the Federal Government. It houses all FWS geospatial wetlands data, including data contributed by multiple partners and cooperators. Web services are provided for consumption by other GIS users and applications. High-end users include ESRI, EPA, Corps of Engineers, FEMA, USGS and NatureServe as examples. Under E-government, NWI is able to share information more effectively by making the wetlands data available in Geodata.gov, Data.gov, Geospatial Platform and ArcGIS.com.
System Scope: both
Main Customer: General Public; Federal, State, Regional, local, and Tribal agencies; Educators; and Researchers
7.1. Engage with customers to identify at least two existing priority customer-facing services to optimize for mobile use.
Overall Status: completed
7.1.1. Paragraph on customer engagement approach
The Department of the Interior (DOI) will engage many of the customers mentioned above to determine if this high-value data should be made available to the public via mobile. DOI will engage customers through a variety of methods including using social media outlets. DOI will begin these efforts in mid to late August. Also, the DOI will incorporate any feedback we have received via the Digital Strategy page and email. Information collected through customer engagement will then be shared with senior leadership of the organization in order to make a final determination of the priority of developing the systems. The DOI will notify customers of how their input was used and how it will help shape our future plans.
7.1.2. Prioritized list of systems (datasets)
System Name: Real-time Earthquake Information
System Description: Provides real-time information for earthquakes around the world. Supports the Natural Hazards Mission Area - Earthquake Hazards Program. Data is from Global Seismographic Network (GSN) and Advanced National Seismic System (ANSS). A one-line summary is provided for each earthquake, and a detailed compilation of event-related data is provided with links to download each event-related product.
System Scope: both
Main Customer: General Public Scientists Engineers First Responders Emergency Services Coordinators Lifeline Operators Utility Operators Critical Facility Operators DOI and USGS Government Officials Other Government Agencies State Geologists Academic Partners Private Consultants Insurers Realtors Educators Media Students
System Name: NWIS (National Water Information System)
System Description: The USGS investigates the occurrence, quantity, quality, distribution, and movement of surface and underground waters and disseminates the data to the public, State and local governments, public and private utilities, and other Federal agencies involved with managing our water resources
System Scope: both
Main Customer: Public, Cooperators, Government Agencies, private companies all of whom require water-related data.
4.2. Establish an agency-wide governance structure for developing and delivering digital services
Overall Status: completed
Paragraph on Governance: Digital Services at the U.S. Department of the Interior falls under the authority of the Director of Digital Strategy, per 110 DM 5.3 D. Verbal direction passes to bureau social media leads during regular meetings and/or conference calls. Written direction passes to DOI personnel via the DOI Social Media Guidebook Digital Media Guide. (Edited June 8, 2016)
5.2. Develop an enterprise-wide inventory of mobile devices and wireless service contracts
Overall Status: in-progress
5.2.1. Develop wireless and mobile inventory
Bureau/Component: All DOI.
Inventory Status: in-progress
8.2. Implement performance and customer satisfaction measuring tools on all .gov websites
Overall Status: in-progress
8.2.1. Implement performance measurement tool
Implemented Digital Analytics Program: yes
If Not, Describe Implementation: Having successfully implemented DAP on its top level domain, Interior continues to implement on its bureau and office websites.
Percent of websites covered: approximately 10%
URL of performance data: Google Analytics. Access limited to account holders.
8.2.2. Implement customer satisfaction tool
Describe Implementation: Interior is evaluating customer satisfaction tools at this time and has not selected a replacement for the Foresee service contract it once maintained.
URL of performance data: not available
1.2. Ensure all new IT systems follow the open data, content, and web API policy and operationalize agency.gov/developer pages
Overall Status: in-progress
1.2.1. Document policy for architecting new IT systems for openness by default
Describe policy: In 2012, Interior instituted a bureau and office spend plan review process that allows Office of the Chief Information Officer staff to confirm that spending on new or existing systems and services is aligned with broader ITinitiatives and Secretarial Order 3309, in addition to other requirements and mandates. This process has also allowed OCIO to successfully assess new systems for compliance with open data, content, and Web API policy and ensure alignment with both OMB and DOI Digital Services strategy.
1.2.4. Develop Data Inventory Schedule - Summary
Summarize the Inventory Schedule: The DOI Inventory Plan has four phases. The first phase, which ends November 30,2013, is focused on building a strong Foundation for data management by bringing together both IT and business specialists in a Data Service Team. The DOI Enterprise Data Inventory is also created. The second phase, which ends February 28, 2014, focuses on Structure. Processes for data stewardship in service of end users will be developed by the Data Service Team. The third phase, which ends march 31, 2014, focuses on Data as an Asset. DOI will develop a systematic way of discovering new datasets and new uses for current datasets, while at the same time moving towards managing data as services. Finally, the fourth phase, which ends August 31, 2014, focuses on Community. At this point, data and services should be provided as a packaged service to customers, and the data stewardship lifecycle will include outreach to and feedback from the end user.
1.2.5. Develop Data Inventory Schedule - Milestones
Title: Foundation
Description: The DOI Inventory Plan has four phases. The first phase, which ends November 30,2013, is focused on building a strong Foundation for data management by bringing together both IT and business specialists in a Data Service Team. The DOI Enterprise Data Inventory is also created.
Milestone Date: 2013-11-30
Description of how this milestone expands the Inventory: - Collect metadata through automatic harvesting and simple entry via web forms
Description of how this milestone enriches the Inventory: - Issue the DOI Open Data Memo in supporting M-13-13 - Form DOI Data Service Team with both business lead and data lead per Bureau/Office - Establish consumer feedback mechanism (issue tracker)
Description of how this milestone opens the Inventory: - Built the DOI Enterprise Data Metadata Repository - DOI CKAN implementation - Develop strategy for alignment of the metadata standards of ISO (ISO-19115:2003, Geographic Information), Data.gov and Project Open Data - Publish DOI Public Data List at doi.gov/data - Publish DOI Open Data Approach and FY2014 quarterly plan at doi.gov/digitalstrategy
Title: Structure
Description: The DOI Inventory Plan has four phases. The second phase, which ends February 28, 2014, focuses on Structure. Processes for data stewardship in service of end users will be developed by the Data Service Team.
Milestone Date: 2014-02-28
Description of how this milestone expands the Inventory: - Add additional datasets to DOI Enterprise Data Inventory
Description of how this milestone enriches the Inventory: - Publish DOI Data Resource Management Departmental Manual - Publish DOI Open Data Policy and Implementation Guide - Publish DOI Metadata Policy and Implementation Guide - Develop internal and external communication plan to share information and collect feedback - Develop and deliver data management training for DOI Data Service Team
Description of how this milestone opens the Inventory: - Publish DOI Data Release Process
Title: Data as an Asset
Description: The DOI Inventory Plan has four phases. The third phase, which ends march 31, 2014, focuses on Data as an Asset. DOI will develop a systematic way of discovering new datasets and new uses for current datasets, while at the same time moving towards managing data as services.
Milestone Date: 2014-05-31
Description of how this milestone expands the Inventory: - Develop a method for discovering unidentified datasets and linking existing datasets to new uses in a methodical way to support business goals - Add additional datasets to DOI Enterprise Data Inventory
Description of how this milestone enriches the Inventory: - Develop a method to increase the value of prioritized datasets by packaging and/or managing them as services - Provide basic analytics using DOI data for support of internal decision making
Description of how this milestone opens the Inventory: - Establish regular information sharing sessions on open data and data service delivery topics
For detailed answers to questions about datasets and data content, please contact the POCs listed for the dataset. They are the experts who can help you.
For general questions about DOI data, process, please use our Ideation Tool.
Title: Community
Description: The DOI Inventory Plan has four phases. The fourth phase, which ends August 31, 2014, focuses on Community. At this point, data and services should be provided as a packaged service to customers, and the data stewardship lifecycle will include outreach to and feedback from the end user.
Milestone Date: 2014-08-31
Description of how this milestone expands the Inventory: - Add additional datasets to DOI Enterprise Data Inventory
Description of how this milestone enriches the Inventory: - Based on user feedback, provide data and data products as a packaged service experience at doi.gov/data
Description of how this milestone opens the Inventory: - Plan a “hackathon” at DOI
1.2.6. Develop Customer Feedback Process
Describe the agency"s process to engage with customers: DOI has established a customer feedback site at http://usinterior.ideascale.com/ to begin the public forum on DOI data. This and other feedback will be incorporated into data service decisions. Methods for better customer input into DOI services generally will be a part of the mission of the Data Service Team.
1.2.7. Develop Data Publication Process
Describe the agency"s data publication process: DOI will develop a method for discovering unidentified datasets and linking existing datasets to new uses in a methodical way to support business goals. In collaboration with DOI security and PII professionals, the Data Service Team will develop a process for data release of those datasets that are not already public, and a method for determining when data are of a sensitive nature and should not be made public. The majority of DOI mission data is already available publically.
2.2. Make high-value data and content in at least two existing, major customer-facing systems available through web APIs, apply metadata tagging and publish a plan to transition additional high-value systems
Overall Status: in-progress
2.2.1. Publish plan on future activity
Describe policy: Interior is committed to the continuous improvement and innovative application of modern automation, communication and collaboration technologies our employees, partners, collaborators, other agencies, and the American people expect of twenty first century Government. Web services and, increasingly, mobile technologies and applications have the power to transform the way we conduct and communicate the diverse missions of the agency's bureaus and offices. Interior has adopted the following core principles, which the agency believes will ensure the continued delivery of information using common APIs and consistently applied metadata tagging standards:
- We will establish standards and development practices that support platform independence to enable flexibility and reuse of data and system functionality
- We will promote the adoption of technologies that benefit our employees in support of the mission, while advancing our communication and collaboration capabilities with our partners and the American people
- We will maintain a strong focus on risk based security measures that coincide with the sensitivity of DOI information
- We will develop mobile capabilities that enable sound records management practices and legal discovery requirements
- We will seek to leverage existing capabilities where practical and cost-effective
- We will adopt a continuous, incremental improvement process into our strategy to monitor platform trends, innovative uses and best practices in service delivery and data protection
- We will approach a mobile strategy as an enterprise initiative to be coordinated across the entire Department and with appropriate prospective partners
- We will make content and high-value data available to our partners and the American people using common APIs, mobile-friendly applications and innovative Web services
2.2.2. Make 2+ systems (datasets) available via web APIs with metadata tags
Name of system: Real-time Earthquake Information
Description of system: Provides real-time information for earthquakes around the world. Supports the Natural Hazards Mission Area - Earthquake Hazards Program. Data is from Global Seismographic Network (GSN) and Advanced National Seismic System (ANSS). A one-line summary is provided for each earthquake, and a detailed compilation of event-related data is provided with links to download each event-related product.
Scope of system: both
Main Customers: General Public Scientists Engineers First Responders Emergency Services Coordinators Lifeline Operators Utility Operators Critical Facility Operators DOI and USGS Government Officials Other Government Agencies State Geologists Academic Partners Private Consultants Insurers Realtors Educators Media Students
API Link: http://earthquake.usgs.gov/earthquakes/feed/v1.0/
Name of system: NWIS (National Water Information System)
Description of system: The USGS investigates the occurrence, quantity, quality, distribution, and movement of surface and underground waters and disseminates the data to the public, State and local governments, public and private utilities, and other Federal agencies involved with managing our water resources.
Scope of system: both
Main Customers: Public, Cooperators, Government Agencies, private companies all of whom require water-related data.
API Link: http://waterservices.usgs.gov
5.3. Evaluate the government-wide contract vehicles in the alternatives analysis for all new mobile-related procurements
Overall Status: in-progress
Describe Implementation: In late 2012, OCIO organized a team consisting of acquisitions, technical experts, and wireless contract managers from representative bureaus to formulate a strategy for the creation of one or more enterprise wireless contracts, with the goal of migrating or consolidating myriad bureau and office contracts into these. Though Interior has been heavily involved in GSA's Federal Strategic Sourcing Initiative for wireless, it is exploring options and formulating an acquisition strategy with an intent to deliver consolidated enterprise wireless and device contract(s) to the Department at large by calendar year end, 2013.
6.3. Ensure all new digital services follow digital services and customer experience improvement guidelines
Overall Status: in-progress
Describe Implementation:
7.2. Optimize at least two existing priority customer-facing services for mobile use and publish a plan for improving additional existing services
Overall Status: in-progress
Describe Implementation: DOI"s Enterprise Mobility Strategy prioritizes DOI's customer base, recognizing the complimentary relationship between OMB Digital Government strategy and customer demand.
7.2.1. Report on services
Service Name: NPS National Mall
Service Description: Official National Parks Service app for the National Mall and Memorial Parks
System Scope: external
Primary customers: Public
URL of service:
Service Name: NPS Chesapeake Explorer
Service Description: Official National Parks Service app for exploring parks and trails in the Chesapeake Bay region
System Scope: external
Primary customers: Public
URL of service:
FAQs
What is government digital strategy? ›
The Digital Strategy is a cross-government strategy which sets out a coherent articulation of the government's ambitious agenda for digital policy. The strategy focuses on 6 key areas: Digital foundations: an update on the Plan for Digital Regulation and the supply-side offer to the digital economy.
What is a digital strategy example? ›These include artificial intelligence (AI), machine learning (ML), robotics, data analytics, and the Internet of Things (IoT). As these technologies dramatically reshape industries, many companies are pursuing large-scale change efforts to capture the benefits of these trends or simply to keep up with competitors.
What is the digital Strategy? ›Digital strategy focuses on using technology to improve business performance, whether that means creating new products or reimagining current processes. It specifies the direction an organization will take to create new competitive advantages with technology, as well as the tactics it will use to achieve these changes.
What is digital transformation strategy? ›A Digital Transformation Strategy is a plan of action describing how a business must strategically reposition itself in the digital economy. As customer habits change so do the way winning businesses operate. They innovate, change operating and business models and leverage emerging technology.
What are the three main elements of digital strategy? ›Digital Strategy vs.
Areas of your business that might undergo digital transformation include: Customer Engagement. Customer Experience. Logistics and Operations.
- Layer 1 – Cloud platforms are now mainstream.
- Layer 2 – IT will underpin business agility and productivity.
- Layer 3 – Technology will reshape the customer experience.
This is a digital marketing strategy report for your business or organisation. This is a detailed and expensive report that goes into great detail about your own business/organisation as well as that of your competitors.
How do you write a digital strategy document? ›- Define Your “Why?”
- Create Your Brand Story.
- Define Your Goals.
- Develop Audience Personas.
- Create a Journey Map.
- Identify Key Channels.
- Develop a Content Strategy.
- Draft a Content Calendar.
- Identify the Digital Marketing Goals and Tools you Will Need. ...
- Evaluate your Existing Digital Marketing Channels and Materials. ...
- Do an Audit and Plan your Own Resources. ...
- Do an Audit and Plan your Obtained Media. ...
- Do an Audit and Plan your Paid Media.
- Assessing the Digital Impact. Like any effective strategy, we start with building a rich understanding of the competitive environment a client is operating in. ...
- Digital Ambition. ...
- Value. ...
- Digital Mindset. ...
- Managing Transformation.
What is the goal of digital strategy? ›
A digital strategy is a written plan that clarifies your online goals and helps you put the right technology and processes in place to achieve these goals. Your online goals relate to your overall marketing objectives and what you want your business to achieve online.
What are the 5 domains of digital transformation? ›Customers, Competition, Data, Innovation, Value.
What is the best digital strategy? ›While there is no end-all-be-all “best” digital marketing strategy – search engine optimization, better known as SEO, should be a requirement. SEO is the process of using keywords and phrases related to your business that your ideal audience is searching for.
What are the five 5 forms of strategy? ›- Plan.
- Ploy.
- Pattern.
- Position.
- Perspective.
Digital-first companies focus on delivering their service through digital mediums. MuleSoft is an excellent example of a digital-first company, as they have developed an integrated platform that allows customers to manage their business processes in one place.
How do you structure a digital strategy? ›- Explore the landscape and analyze your results. ...
- Map out your strategy. ...
- Define your target audience. ...
- Build your content strategy. ...
- Choose your channels and tactics. ...
- Set key performance indicators and benchmarks. ...
- Execute with best practices. ...
- Analyze and adjust.
Either way, a digital strategy should be customer-focused and address ways to improve the company's social media footprint, organic search results, customer engagement and brand recognition. It should also include strategies for reputation management.
What are the 3 C's of digital marketing? ›Successful content marketing programs hinge on the 3 Cs – content, context, and communication.
How do you structure a strategy report? ›- Write a Title and Introduction.
- Include Your Mission Statement and Core Values.
- Analyze the Market: Your Industry and Main Competitors.
- Define Your SMART Goals.
- Define Your Strategic Priorities.
- Determine Your KPIs.
- Determine What You Need to Do to Achieve the Goals.
Digital marketing can be broadly broken into 8 main categories including: Search Engine Optimization, Pay-per-Click, Social Media Marketing, Content Marketing, Email Marketing, Mobile Marketing, Marketing Analytics and Affiliate Marketing .
How many types of digital strategies are there? ›
The six types of digital strategy.
What are the 10 steps to creating a digital marketing strategy? ›- Step 1: Create a customer persona. ...
- Step 2: Identify your goals and tools. ...
- Step 3: Focus on blogging. ...
- Step 4: Evaluate existing digital marketing channels. ...
- Step 5: Automate marketing. ...
- Step 6: Nail mobile optimization. ...
- Step 7: Make it easy for customers to reach you.
Digital strategy is the use of Internet‐based platforms and data to inform and implement online communication objectives that meet organizational goals. An organization's digital strategy should parallel its overall communication strategy, which includes traditional strategies.
What are the 7 C's of digital marketing? ›And a great approach to take is to implement the 7 Cs- customer, content, context, community, convenience, cohesion, conversion. Customers play a key role in the success of your company, and making them the center of your marketing efforts is the number one requisite for the 7 Cs model marketing to work.
What are the 7 elements of strategy? ›Here are the 7 basic elements of a strategic plan: vision, mission, SWOT analysis, core values, goals, objectives, and action plans.
What are the 7 P's of digital marketing? ›Initially 4, these elements were Product, Price, Place and Promotion, which were later expanded by including People, Packaging and Process. These are now considered to be the “7 P's” mix elements.
What are the 4 elements for a successful digital marketing plan? ›The 4 elements of digital marketing include 1) market research, 2) website development, 3) online advertising, and 4) social media marketing. Each of these elements is important in its own right and should be carefully considered to create a successful digital marketing plan.
What is the No 1 element needed for a digital business strategy? ›1. Define clear objectives. In order to create a bespoke framework, based on objectives and long-term strategy, you'll need to define exactly what digital transformation means to your company and employees.
What are the most effective strategies? ›- Have Grit — Persistence over the long haul is key.
- Know Exactly How Far You Have Left to Go — Monitor your progress.
- Get Specific — Have a crystal-clear idea of exactly what success will look like.
According to Porter's Generic Strategies model, there are three basic strategic options available to organizations for gaining competitive advantage. These are: Cost Leadership, Differentiation and Focus.
What are the 3 strategic methods? ›
Within the domain of well-defined strategy, there are uniquely different strategy types, here are three: Business strategy. Operational strategy. Transformational strategy.
What are the 4 digital benefits? ›- aAffordability, Visibility, Trackability, Conversability. Correct Answer.
- bDiscernability, Unavoidability, Durability, Conformability. ...
- cVisibility, Affordability, Controllability, Sociability. ...
- dDiscernability, Affordability, Trackability, Conversability.
The new trends in digital transformation include hybrid work, intelligent search, AIOps and machine learning, customer data platforms (CDPs), and integrated Agile, DevOps, and ITSM platforms.
What are the main 5 components of digital system? ›- Input Unit. Computers need to receive data and instruction in order to solve any problem. ...
- Output Unit. ...
- Storage Unit. ...
- Central Processing Unit (CPU) ...
- Arithmetic and Logic Unit (ALU) ...
- Control Unit.
Silos and Culture-shock
Perhaps the biggest enemy of a company's digital transformation process is its silos.
For that reason, business leaders must understand the nuances of business transformation and digital transformation, and become familiar with the 3 pillars of digital transformation: people, processes, and technology.
What are the top seven trends shaping digital transformation in 2022? ›The trends shaping digital transformation in 2022 include hyperautomation, hybrid experiences, distributed environments, and an explosion of data.
What are the 5 most important things for someone leading a digital transformation project? ›...
How to lead a digital transformation in your business
- Prepare a climate for change. ...
- Create an action plan. ...
- Establish a change team. ...
- Engage and communicate. ...
- Sustain a change culture.
A government strategic plan is a city's overall, long-term vision for the future. It's a blueprint of the city's goals, planned projects to achieve those goals, and metrics to determine success.
What is government digital transformation? ›Digital government transformation is the ongoing application of modern technology to improve government performance. Governments at all levels are undergoing digital transformation in order to deliver government services and programs more efficiently, transparently, and cost-effectively.
What is the objective of digital strategy? ›
A digital strategy is a written plan that clarifies your online goals and helps you put the right technology and processes in place to achieve these goals. Your online goals relate to your overall marketing objectives and what you want your business to achieve online.
What is Philippines digital strategy? ›The Philippine Digital Transformation Strategy 2022 has been created to prioritise the country's national interests and ambitions. Known as e-government 2.0, it aims to achieve strong citizen engagement through institutionalising closed-loop, multidimensional and multidirectional communication channels.
What are the 5 strategic priorities of the government? ›- 3.1 1. Transparent government.
- 3.2 2. Strong and resilient economy.
- 3.3 3. Safe and flourishing neighborhoods.
- 3.4 4. Sustainable environment and infrastructure.
- 3.5 5. Effective and efficient services.
- Step 1: Environmental Scan. ...
- Step 2: Internal Analysis. ...
- Step 3: Strategic Direction. ...
- Step 4: Develop Goals and Objectives. ...
- Step 5: Define Metrics, Set Timelines, and Track Progress. ...
- Step 6: Write and Publish a Strategic Plan. ...
- Step 7: Plan for Implementation and the Future.
Good governance includes identifying a vision, developing a strategy, selecting and supporting a leadership to deliver that strategy, assurance that progress is being made, the stewardship of resources, and the guardianship of quality and safety – all done to the highest standards of probity and transparency.
What are the three 3 categories of benefits of digital governance? ›Benefits of Digital Government Services
Better online user experiences for citizens. Increased public participation. Improved internal efficiency and productivity.
- People.
- Processes.
- Technology.
- Focus on performance and sustainability.
- Walk a mile in their shoes.
- Balance high tech with high touch.
- Assess organizational culture and change management factors.
- Carefully implement, and then measure results.
A digital strategy will help you outline and create a clear path to strategic goals. It will also help you determine benchmarks to hit, and the tactics that will lead you to success. To do this, determine what success looks like for you and create your strategy around it to help you get there.
Which company has the best digital strategy? ›- Neil Patel Digital — Best For Content Marketing & Digital Strategy. ...
- REQ – Best for Enterprise Business Strategy. ...
- Usman Group – Best for Mid-market Business Strategy. ...
- DeSantis Breindel – Best for Branding Strategy. ...
- Mabbly – Best for Data Analysis, Channel Strategy.