Urgent government business or compassionate travel (accessible version) (2023)

Urgent government business or compassionate travel (accessible version) (1)

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About: Urgent government compassionate or business travel

This guidance tells HM Passport Office staff about customers who need to travel quickly for:

  • urgent government business reasons
  • compassionate reasons

You must refer to Passports and applications affected by COVID-19 guidance, if the customer needs to travel for urgent government business or compassionate reasons and their application is affected by COVID-19 restrictions.

If a customer needs to travel urgently for other reasons (for example, they have booked a last minute holiday), they may:

  • apply for their passport using the Premium or Fast Track service (if they have not already applied for their passport) however there are specific restrictions relating to child applications
  • be able to upgrade their application (if they have already applied for their passport) however there are specific restrictions relating to child applications

Contacts

If you have any questions about the guidance and your line manager or senior caseworker cannot help you or you think that the guidance has factual errors then email Guidance & Quality, Operating Standards.

If you notice any formatting errors in this guidance (broken links, spelling mistakes and so on) or have any comments about the layout or navigability of the guidance then you can email Guidance & Quality, Operating Standards.

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Publication

Below is information on when this version of the guidance was published:

  • version 3.0
  • published for Home Office staff on 26 September 2021

Changes from last version of this guidance

The definitions of compassionate grounds in this guidance have been updated to include customers working in the haulage industry or food preparation, supply or distribution sector (see evidence we need for compassionate grounds and dealing with urgent government business and compassionate applications).

Urgent travel: government business or compassionate reasons

This section tells HM Passport Office staff about quicker services we may offer customers who need to travel for urgent government business or compassionate reasons.

Regardless of why a customer needs their passport urgently, they can apply for a Premium and Fast Track service or ask us to upgrade their application. If they meet the criteria and we can complete our checks, we will process their application using the service they selected. There are specific restrictions for child applications, refer to TAS: the service levels we provide guidance. We cannot upgrade a Fast Track application to a Premium service.

Customers who do not qualify for a Premium or Fast Track service (or an upgrade) may still need to travel urgently. If the customer needs to travel for urgent government business travel or compassionate reasons, we will consider:

  • accepting a Premium or Fast Track application (if they have not already applied)
  • processing their standard application as soon as possible in line with these service types (if the customer already applied using the standard service), but we will not offer them a guaranteed service, for example for a child upgrade (see Upgrades: how to deal with passport service upgrades) because of compassionate grounds we must not:
    • process the application unless we have had the application for 5 working days, unless it is an exceptional circumstance
    • guarantee when the passport will be ready

We aim to handle urgent government business or compassionate travel requests within the 4 hour timescale, but cannot guarantee this, as we must:

  • ask for evidence to show they must travel due to compassionate or urgent government business reasons
  • only issue a fully valid passport when we’re satisfied, we have no safeguarding issues, and are satisfied with a customer’s:
    • nationality
    • identity
    • entitlement

If we cannot do all standard identity checks, we may consider doing alternative identity checks. For example, we may complete additional checks on the countersignatory or digital referee, to make sure we are happy with the intended passport holder’s identity before we consider issuing a restricted validity passport. We would only do this if:

  • their British nationality is not in doubt
  • you have no concerns with their identity, because you have completed other identity checks (for example because an identity interview has not taken place, and is being deferred)

Child applications: Premium service

Premium service is not available for child applications. We will only accept an application (in special cases), if a child must travel urgently and we are certain it is for urgent government business or compassionate travel. We take the Premium fee but will not offer a Premium guarantee. We will try to process it as soon as possible. We must not relax these rules. We must take extra care when dealing with Premium service requests for children.

Before you agree to process a child application more quickly due to compassionate or urgent government business travel, you must:

  • have proof of compassionate or urgent government business travel
  • have higher executive officer (HEO) approval
  • be satisfied there are no safeguarding or vulnerability concerns

Child applications: Fast Track service

Fast Track service is available for some child applications. We will only accept an application that does not meet the criteria. We will consider a child’s application for a Fast Track service, if the child needs to travel urgently due to urgent government business or compassionate reasons. Before you agree to accept the application, you must:

  • have proof of the urgent government business travel or compassionate reason
  • have HEO approval
  • be satisfied there are no safeguarding or vulnerability concerns

Upgrades for child applications

We offer upgrades for some child applications, if it meets our specific child criteria, see child upgrades in TAS: upgrades guidance and we can complete our checks, we will process the request. If it does not, see: Child upgrade: compassionate or urgent government business travel reasons.

We must be satisfied that we have no safeguarding or vulnerability concerns with the application.

How customers tell us they need a passport urgently

Customers who do not qualify for a Premium or Fast Track service, cannot apply directly for a passport under urgent government business or compassionate travel grounds. They can only phone, email or write to us. To apply for a guaranteed service, they can either:

  • turn up at an Application Processing Centre (APC) in person with an application
  • call our Teleperformance (TP) helpline

Most customers will contact TP to tell us they need to travel urgently due to urgent government business or compassionate reasons and want to apply for:

  • a Premium service (if they have not already applied), and they meet the criteria for a guaranteed Premium service, if they do not meet the criteria, we will process the application as soon as possible
  • an upgrade (if they have already applied)

Urgent travel: if the customer has not yet applied

If a customer has not yet applied for a passport, TP will:

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  • ask the customer what APC they want to attend
  • email the APC counter manager the details of the customer’s request for a Premium or Fast Track service

The counter manager must contact the customer to check if they qualify for a Premium or Fast Track service. If they do, the counter manager will arrange an appointment at the APC. If the customer does not meet the criteria for a guaranteed Premium or Fast Track service but has urgent government business or compassionate reasons for travel, we will process the application as soon as possible.

If a customer is applying for a first-time adult passport, they must attend in person, unless they meet an exception that allows a third party to attend on their behalf.

Urgent travel: if the customer has already applied

If the customer has already applied for a passport and wants to upgrade (including for urgent government business or compassionate reasons and contacts TP, see: If a customer contacts TP with an upgrade request guidance.

Urgent government and compassionate travel: fees

The customer must initially pay the full fee for the service they are using, however if they are travelling for compassionate reasons, they may ask us to refund:

  • the counter service portion of the fee, if they use the Premium or Fast Track service

What we accept as urgent government business travel

This section tells HM Passport Office staff what we may accept as evidence for urgent government business travel.

If a customer gives us evidence that they must travel on urgent government business, we may accept their application, even if:

  • they do not qualify for a Premium or Fast Track service
  • they do not qualify for an upgrade
  • we cannot complete our checks for example they need to attend a passport interview before we issue their passport

Definition of urgent government business travel

Travel for urgent government business, includes travel in (or to):

  • the UK (nationally)
  • local government
  • an overseas government
  • an overseas institution

Customers travelling for national government, include:

  • Members of Parliament (MPs)
  • members of His Majesty’s armed forces (Army, Royal Navy, Royal Air Force)
  • members of the Diplomatic Service
  • members of other departments of state (Home Office, Department for Environment, Ministry of Defence)
  • sports men and women representing their country as part of the UK (this could be, any country in the UK, a crown dependency or a British Overseas Territory)

Customers travelling for local government business, include:

  • police officers
  • local councillors
  • social services staff (for example, with children in care)

Reasons for urgent government business travel include:

  • responding to an international crisis
  • taking up (or attending) a posting abroad
  • transporting a prisoner

His Majesty’s armed forces

HM Forces personnel who need to travel urgently, must apply at our Peterborough office. You must follow Forces guidance when dealing with these applications.

Evidence for urgent government business travel

To stop the misuse of this service, customers must prove their need for urgent government business travel, by providing us with:

  • documentary evidence (for guidance on what evidence you may accept, see: checking the customer’s evidence for urgent travel guidance
  • proof of the purpose of their journey and how long they will stay (if this can be provided, for example they will not be able to provide this if they are travelling for a peace keeping mission)

What we accept as compassionate grounds for travel

This section tells HM Passport Office staff what we may accept as evidence for compassionate grounds for travel.

If a customer gives us evidence that they must travel for compassionate reasons, we may accept their application, even if:

  • they do not qualify for a Premium or Fast Track service
  • they do not qualify for an upgrade
  • we cannot complete our checks before they need to travel, for example they need to attend a passport interview before we issue their passport

Definition of compassionate grounds

We will consider issuing passports to customers that do not meet the criteria but have evidence of compassionate travel. For example:

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  • they, a family member or a friend has a serious illness or accident
  • the death of a family member or friend
  • they and their carers need to travel abroad for medical treatment
  • they and their carers have had travel arranged by a charitable or religious organisation
  • they are victims of a crime resulting in the theft of their passport and have pre-booked travel within 1 week
  • they work (or are about to start work) in the haulage industry (for example, lorry drivers)
  • they work (or about to start work) in the food preparation, supply or distribution sector, this:
    • means those whose job involves (or will involve) preparing, supplying or delivering food to supermarkets and shops
    • does not mean those who work in supermarkets or shops whose job does not include preparing, supplying or delivering food to the supermarket or shop (for example, food home delivery services)

Compassionate grounds do not include:

  • last minute holidays
  • business travel (with the exception of the haulage industry or food preparation, supply or distribution sector)
  • weddings or honeymoons
  • lost or expired passports

Evidence we need for compassionate grounds

To stop the misuse of this service, customers must give us evidence they need to travel urgently (see: checking customer’s evidence for urgent travel). Before you accept the application, you must carefully check the evidence to make sure travel is for compassionate reasons. Evidence includes:

  • a completed application for Premium service on compassionate grounds form (this must be completed for each application)
  • a death certificate or a photocopy (if needed) if the customer does not have a death certificate, you may accept other evidence, if a Senior Executive Officer (SEO) agrees
  • an original signed and dated letter from a doctor, hospital, Foreign Commonwealth and Development Office post abroad, minister of religion, police officer or person acting in an official role, we will accept:
    • faxes in serious cases for example when there is no time to provide the original letter (for example if the customer arrives in person and needs the passport the same day, and they did not know they needed to provide the original letter)
  • emails (we can only accept these in limited cases) and only, if you can verify:
    • the email address online
    • that the booking was made after the change in circumstances (for example, if a customer’s relative is in hospital, you must check the customer made the booking after the relative’s hospital admission date)
  • a signed and recently dated letter from their employer or prospective employer (where the customer works in the haulage or food preparation, supply or distribution sector) that:
    • confirms an offer of employment (if the customer is about to start work)
    • confirms what the customer’s job role is (or will be)
    • confirms the customer needs their passport for their job role for identity or travel reasons
    • includes the employer’s address, email address and phone number

You must check evidence in line with checking the customer’s evidence guidance.

Dealing with urgent government business and compassionate applications

This section tells HM Passport Office staff how to deal with applications for Premium and Fast Track services, if the customer needs to travel for compassionate or urgent government business reasons. It explains how to check evidence, how to record an application and about identity interviews and when to issue a restricted validity passport.

You, the examiner, must refer to upgrades: urgent government business or compassionate travel, for customers who want to upgrade their application.

How to confirm the customer’s evidence is genuine

We need evidence to confirm the customer’s need to travel urgently. When we get the evidence, you must check that it is genuine.

Compassionate grounds

You must consider evidence on a case by case basis. For example, you can accept an email from a hospital to confirm a patient is ill overseas, if you:

  • have done external checks (for example, to verify a person, company or hospital exists)
  • are confident the email is genuine
  • are satisfied with the link between the customer and patient

If a customer is applying for a Premium service, due to compassionate reasons, they must complete an application for Premium service on compassionate grounds form.

If you are concerned the evidence is not genuine, you must refer it to your operational team leader (OTL) for advice.

The OTL will review the evidence and (if possible) speak to the person who provided it, after verifying the person with external sources. If the OTL thinks the letter is not genuine or they cannot accept it, they will tell you to ask the customer for new evidence.

Urgent government business travel

You must consider evidence on a case by case basis and make sure it is genuine. For example, you may accept an email is genuine, if you have:

  • spoken to an official at that department about the case
  • received a confirmation email or letter from an official government email or postal address

If you have not spoken to an official at that department before you get the letter, you must phone the department to check the correspondence is genuine.

Letters from official UK government offices, for example, the Foreign Commonwealth & Development Office (FCDO), must be on official headed paper and must confirm the:

  • customer’s name
  • customer needs to travel for urgent government business reasons

You must:

  • ask the customer for an authorisation letter, if they:
    • have not provided one
    • have not signed the original letter
    • have not provided the original letter on official headed paper
  • accept signed PDFs (portable document formats) or emailed copies of confirmation letters, if you:
    • are satisfied they were sent from an official government email address
    • have spoken to an official at that department before
  • check with the organisation (if you have any concerns about the PDF or emails)
  • scan the authorisation letter on the application as a permanent record
  • case note the application on the system to record you have the correct information and authorisation
  • case note the application and scan any correspondence (if the customer tells us they no longer need the passport urgently)

If you have any concerns the evidence is not genuine you must refer to your OTL for advice.

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The OTL will:

  • verify the person
  • decide if the evidence is genuine
  • speak to the person to confirm they signed the letter.

If the OTL thinks the letter is not genuine and cannot accept it, you, the examiner, must refer the application to the Counter Fraud team (CFT).

Customers from other government departments must send emails to a shared HM Passport Office email inbox. We expect emails from another government department to come from a GOV.UK email address. Any letters sent to us must be on letter headed paper with a contact number and the person’s occupation.

Passport stolen and the customer is travelling within 7 days

If the customers passport has been stolen and they are travelling within 7 days, you must check that the customer has provided acceptable evidence:

  • that their passport was stolen (for example, a police report or crime reference number)
  • of pre-booked travel

How to record your decision to issue a passport

You, the examiner, must:

  • make sure a higher executive officer (HEO) or any grade above a HEO agrees to issue the customer a passport
  • case note all checks and decisions you’ve made on a customer’s application and include the name of the authorising office (HEO or above), who agreed the issue
  • scan the customer’s evidence on the application as a permanent record

The authorising HEO must:

  • give it to the area office manager
  • add the details of the application (in line with this guidance) on the premium exception tracker for any applications that they agree to accept for a Premium service

This does not apply for upgrade requests.

Restricted validity passports

If a customer tells us they need to travel urgently for urgent government business or compassionate reasons, you may consider issuing them a restricted validity passport (RVP) if:

  • their British nationality is not in doubt
  • you have no concerns with their identity, for example because you have examined the countersignatory or digital referee to confirm the customer’s identity (because an identity interview has not taken place)

You must tell the customer we will not renew their passport, until they attend a passport interview, if we have issued them an RVP because they should have attended a passport interview.

An HEO or above must approve the RVP and case note their decision.

How to renew an RVP

If a customer needs a passport urgently and applies to renew an RVP but cannot attend an interview, we may consider issuing another RVP. This is a rare exception, as we must try to issue a fully valid passport when we can. You must refer the application to an HEO, who will decide if we can give the customer another RVP. If the HEO agrees, you must tell the customer they must attend an interview before we can issue them a fully valid passport.

Change of service requests: urgent government business or compassionate travel

This section tells HM Passport Office staff how to deal with requests for a service request, change because the customer needs to travel more quickly for urgent government business or compassionate travel.

If the application is for a child and they want a quicker service because they need to travel for urgent government business or compassionate reasons, you must follow child upgrades for urgent government business or compassionate travel in Upgrades guidance.

If a customer wants to upgrade their application for other reasons refer to upgrade guidance.

How to find an application

If a customer has already applied for a passport and contacts us for a change of (quicker) service, the Teleperformance (TP) agent (or examiner) will find the application on AMS (Application Management System) or the DAP (Digital Application Processing) system.

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How to decide if a customer can have an upgrade

If an adult customer applies for a passport using the Standard service but later contacts us to say they need a change of (quicker) service, because of urgent government business or compassionate reasons, you must:

  • follow Upgrade guidance if the application meets the criteria for an upgrade
  • follow urgent government business or compassionate guidance, to make sure the application meets the criteria
  • issue the passport as soon as you can once the application is ready to be passed for issue (PFI)
  • consider issuing a restricted validity passport, if the application is not ready to issue

Examination and counter staff can deal with urgent government business and compassionate travel applications.

How to record your decisions

You must case note all checks and decisions you make and scan all correspondence (for example, emails, faxes, letters of travel) on the application as a permanent record. The case note must include:

  • the circumstances why an upgrade has been requested
  • the evidence provided
  • who provided consent for a child’s application
  • details of any third party contact confirming the circumstances

FAQs

How long does an urgent and compassionate passport take? ›

Criteria for urgent government business or compassionate service. they need a passport in the next: 7 days (only if their passport is stolen and they have pre-booked travel) 4 weeks (only if they are member of the Armed Forces)

Can you fail a UK passport interview? ›

Can you fail a UK passport interview? It is highly unlikely that you will not be granted your passport after a UK passport Interview. There are very limited reasons as to why your UK Passport may not be granted after your UK Passport Interview. The reasons must be proportionate and necessary.

Is fast track passport guaranteed? ›

The Fast Track service is a guaranteed 7-day service. However, if we receive a customer's application after our cut-off time, it will be a guaranteed 8-day service. This service is only available by appointment at an APC. Customers may apply for Fast Track Collect and get their passport from an APC.

Why is fast track passport not available? ›

If you have already applied for a passport under the standard procedure, you can not then upgrade and fast track it. The Passport Office states: "If you've already applied for a passport and have not received it, do not pay for an urgent passport - you will not get your passport sooner or get a refund."

What are compassionate reasons for travel? ›

Travel for compassionate reasons helps a member, their spouse or partner, or close relative with the costs of travel in the event of very serious illness, or death.

Can I speak to someone about my passport application? ›

If you need help with your passport application:

If you need help with completing your passport application, you can contact the HMPO through the following ways: Phone. Online form. Online chat.

What do immigration officers see when they scan your passport UK? ›

Details of your criminal record are not shown when your passport is scanned. The only time your passport is likely to be 'flagged' is when: there is a warrant out for your arrest either nationally or internationally through Interpol. you are currently undergoing investigation for a possible criminal offence.

Can I apply passport again if rejected? ›

If there is an adverse action (like rejection/refusal of application or impounding/revocation of the passport) taken by a passport office against your passport/application, you can file an appeal by logging in the PSP portal, and then selecting 'Log appeal' from the home page.

Why would you be refused a passport UK? ›

For example, you may not get a new passport (or your existing passport may be taken from you) if: you're suspected of a serious crime and an arrest warrant has been issued. a court order stops you having a UK passport or restricts your travel. you're on bail and bail conditions mean you cannot leave the UK.

How long does it take to get a passport UK 2022? ›

Since April 2021, HM Passport Office has been advising people to allow up to ten weeks when applying for their British passport. Between January and August 2022, 95.3% of applications from the UK were completed within 10 weeks.

Can you get a passport within 24 hours UK? ›

The earliest you can get an appointment is 2 days from when you apply. You'll get your new passport at your appointment. Appointments can last up to 30 minutes. It costs £177 (or £187 for a 50 page frequent traveller passport).

How long does an urgent passport take UK? ›

Your emergency travel document will normally be ready to collect 2 working days after you apply. It could take longer, because of current high demand. It may take several weeks if: your original British passport has expired.

How do you get urgently passport? ›

Make An Appointment at a Passport Agency or Center

We have two types of appointments: Life-or-Death Emergency Service and Urgent Travel Service. You cannot walk-in. We do not charge a fee to make an appointment. You can only make an appointment by calling 1-877-487-2778.

How can I get my passport quicker? ›

What you can do to speed up your passport application
  1. Ensure your paperwork is correct. The Passport Office say the main cause of delays in the application process is 'human error' in the paperwork. ...
  2. Allow enough time for your application. ...
  3. Speed up the process by using 'Fast Track' or 'Premium' options.
11 Jun 2014

How can I make my passport come quicker? ›

Promoted Stories
  1. Check your passport to see when it was issued.
  2. Ensure your details are correct.
  3. Go for digital rather than paper.
  4. Make an appointment in person or over the phone.
25 May 2022

What are the 3 main reasons why people travel? ›

There are three main reasons for travel. These are: o Leisure tourism o Visiting friends and relatives o Business tourism Most tourist trips can be placed into one of these groups.

What are the main 5 reasons for people to travel? ›

5 Reasons Why We Travel
  • We travel to learn. Whether it's learning a new language or learning about an area's history, travel allows us to learn so many different things. ...
  • We travel to escape. ...
  • We travel to discover. ...
  • We travel to make new friends. ...
  • We travel to experience.
2 Sept 2015

Can you go to passport office without appointment? ›

You must book an appointment for an urgent passport application before you call or visit a centre. Use the normal service if you do not need a passport urgently.

Can you ring the passport office? ›

The application process for a UK passport has change over the years, but Passport Office customer services make it simple and easy to follow. You can fill in a simple form online, or you can even get in touch with the team via telephone at your convenience.

Can you travel without a passport? ›

I am a dual citizen, can I travel outside the country without my U.S. passport? While dual citizens may be able to travel abroad with alternative documentation, all U.S. citizens are required to present a U.S. passport in order to re-enter the United States.

Does immigration check your Internet history? ›

DHS says it's recording and monitoring all "social media handles and aliases, associated identifiable information and search results" of immigrants.

Does immigration know your travel history? ›

Generally, travel information via air, land, and sea is recorded. Since Customs and Border Protection documents move from many sources electronically, US immigration will know when someone leaves of enters the US regardless of the mode of transport they are using.

What do people see when they scan your passport? ›

That chip holds biometric information that's printed on the picture page - name, date of birth, sex, nationality, date of issue, passport number, and photograph. The machine readable zone (below the photograph) also holds encoded identity information.

In what cases passport is rejected? ›

Missing Documents

Documents like your driver's license, birth certificate, voter's ID card, pan card, and other similar documents should be submitted along with the appropriate fees; otherwise, your passport application will be rejected.

Why are passports denied? ›

Denial of a U.S. Passport Application

There are a number of reasons why the U.S. Department of State can deny your U.S. Passport application or renewal, including: Owing child support. Receiving an IRS taxpayer notice in the mail about having a large overdue unpaid tax debt. Having a previous passport revoked.

What happens if police ask for bribe in passport verification? ›

In case of demand of bribe by any Passport official in respect of any Passport-related service, you may immediately contact the Chief Vigilance Officer of the Ministry at the address mentioned. Please mention your e-mail address, contact telephone, File Reference Number (if available) in your communication.

What is the fastest way to get a UK passport? ›

Ways to apply
  1. Use the Online Premium service.
  2. Use the 1 week Fast Track service.
  3. Call the Passport Adviceline to book and pay.

Are babies born in UK automatically citizens? ›

You're usually automatically a British citizen if you were both: born in the UK on or after 1 January 1983. born when one of your parents was a British citizen or 'settled' in the UK.

What can stop you from getting British citizenship? ›

You must disclose your full criminal record when applying for British citizenship if you are applying from England, Wales or Scotland. If you have been convicted of an offence and were sentenced to exactly four years' imprisonment or longer, your application is likely to be refused.

How fast can I get a passport 2022? ›

Regular Processing. 10-15 days in Manila. Express Processing. 5-7 days in Manila.

How much does a UK passport cost 2022? ›

It costs £75.50 to renew or replace your passport if you apply online or £85 if you fill in a paper form. You must be aged 16 or over (or turning 16 in the next 3 weeks) to get an adult passport.

How long does it take for passport to come 2022? ›

The vast majority of all passport applications are being dealt with well within 10 weeks.

How much is a UK passport? ›

Passport fees
Apply onlineApply by paper form
Adult (16 and over) standard 34-page passport£75.50£85
Adult (16 and over) 50-page frequent traveller passport£85.50£95
Child (under 16) standard 34-page passport£49£58.50
Child (under 16) 50-page frequent traveller passport£59£68.50
1 more row

Can I upgrade passport to fast track UK? ›

Standard applications cannot be upgraded to Fast Track and Fast Track applications cannot be upgraded to Premium.

Can u get a passport in a day? ›

All you will be required to do is book your passport appointment online, and, should your application be successful, you can receive your new passport at the end of the appointment. The whole process can take as little as 2 (two) days!

How do I get an emergency travel document UK? ›

Apply for a UK passport from abroad instead.
...
You can apply for an emergency travel document if all the following apply:
  1. you're a British national.
  2. you're outside the UK.
  3. your passport has been lost, stolen, damaged, is full, has recently expired or is with HM Passport Office or a foreign embassy.

What is the fees of urgent passport? ›

Q-4-What is the fee of urgent passport? Answer: The Fee for Urgent Passport having 36 Pages is Rs. 5000/- only.

Can I get an emergency travel document same day? ›

Generally, emergency travel documents can be issued a minimum of two working days after the application is paid and received.

How long does a priority passport take? ›

When a customer opts for our priority service, we're required to issue their passport in two business days once we've received all customer documents from Australia Post.

How quick is fast track passport? ›

The Fast Track service is a guaranteed 7-day service. However, if we receive a customer's application after our cut-off time, it will be a guaranteed 8-day service. This service is only available by appointment at an APC. Customers may apply for Fast Track Collect and get their passport from an APC.

What happens if my passport doesn't come in time? ›

Our processing times begin the day we receive your application at a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. If you did not receive your passport in this time period, you can request a refund of the $60 expedited service fee.

Can I upgrade my passport to fast track? ›

No. If you have already applied for a passport under the standard procedure, you can not then upgrade and fast track it. The Passport Office states: "If you've already applied for a passport and have not received it, do not pay for an urgent passport - you will not get your passport sooner or get a refund."

How many days does Rush passport take? ›

After completing the application form, pay the processing fee online. Regular processing costs P950.00 and takes 12 working days. Special processing costs P1,200.00 and takes six working days (within Metro Manila) or seven working days (outside of Metro Manila) to be completed.

How long does it take to get an emergency travel document UK? ›

How long it will take. Your emergency travel document will normally be ready to collect 2 working days after you apply. It could take longer, because of current high demand.

How do I get a passport quickly? ›

Fill out your DS-82 application and collect your documents. Be sure to include the $60 expedite fee in addition to the normal application fee. See Passport Fees for more information. Clearly mark "EXPEDITE" on the outside of the envelope.

How can I speed up my passport? ›

Make an appointment in person or over the phone

"Alternatively, look to book an appointment to one of the various passport centres across the country - that way you can speed up the process in person and have someone on hand should there be any errors.”

Whats the fastest I can get a UK passport? ›

1 week Fast Track

Your new passport is delivered to your home within 1 week of your appointment. Someone might need to be in to sign for it. You can use this service to: renew an adult or child passport.

Can I make my passport come faster UK? ›

You can use the 1 week Fast Track to: renew an adult or child passport that has expired or that is about to expire. change personal details on your passport (for example your name, place of birth or gender) replace a lost, stolen or damaged passport.

Can you go on holiday with an emergency travel document? ›

You can use an emergency travel document to travel to your destination through a maximum of 5 countries. You can also normally use it to return to the country you're applying from if you live there. Your travel plans (countries and dates) will be printed on your emergency travel document.

How much is an emergency travel document UK? ›

Currently, it costs £100 to apply for an emergency travel document. You might need to attend an appointment at your nearest British embassy, high commission or consulate after you apply online. You'll be told after you've submitted your application whether you need an appointment.

Can I travel without a passport? ›

I am a dual citizen, can I travel outside the country without my U.S. passport? While dual citizens may be able to travel abroad with alternative documentation, all U.S. citizens are required to present a U.S. passport in order to re-enter the United States.

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